Answers to common questions about ShotSafe are featured below. If you can't see the answer you're after, email support@shotsafe.co and we’ll help you out.
1. What exactly does ShotSafe do?
2. Is it a backup tool or a culling tool?
3. Will it work on my Mac?
4. What cameras and file types does it support?
5. Do I need two drives to use it?
6. How does the backup actually work?
7. How does the culling process work?
8. How does it work with Lightroom?
9. Do you use AI to cull or pick my photos?
10. How does ShotSafe organise my files?
11. What happens to the photos I don't select?
12. Can I use ShotSafe on more than one Mac?
What happens to my photos if I stop paying?
Where do my images go? Are they private?
Which cloud services does it work with?
Do I have to use cloud backup?
What's the difference between the plans?
What happens when the Founding Member spots run out?
Can I switch plans later?
How do I get my licence and how does activation work?
Is my purchase secure?
What if I need help or something goes wrong?
What if it's not for me?
If you can't see the answer you're after, email support@shotsafe.co and we’ll help you out.
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